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WILD LIFE Sydney Zoo

1-5 Wheat Road Darling Harbour

Sydney 2000

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Open Times

Thursdays - Mondays, 10am - 4pm (Last entry 3pm)
Wildlife Sydney



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COVID-19: Information for Schools

We are looking forward to welcoming school groups back to WILD LIFE Sydney Zoo in Term 4 2020 and into 2021. We are continuing to follow all government recommendations closely to ensure the future safety and comfort of all our guests and will make any necessary adjustments as changes are announced. For more detailed information on our current health and safety policies please click here

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Watch our video below for details on our COVID health and safety procedures

School excursions are currently available Monday, Thursday and Friday* throughout the NSW school terms

Our opening hours are from 10am to 4pm


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Before Your Visit


  • Enjoy a complimentary visit in order to plan your excursion and complete a risk assessment. Please request your complimentary visit using our pre-visit request form. Once this form is completed a member of our admissions team will be in touch to provide you with a unique gift code to book your preferred date and time slot online.
  • Use the online booking enquiry form to book your excursion as soon as possible to ensure the dates you would like are still available. Please note, your booking is only confirmed when you have been contacted by one of our education team.
  • Bookings are essential and should be made at least two weeks in advance.
  • Payment is made in advance by EFT, school cheque or credit card. Students cannot pay individually and payment cannot be made on the day.

Please find below some useful documents to read before your visit:

Excursion Planning Guide

COVID-19 Safety Information Fact Sheet

Attraction Map For Schools

Behaviour Guidelines

Parent Helper Information

Current Health and Safety Guidelines

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On The Day


Getting here

  • Bus - A bus drop off area is available behind the Aquarium on Wheat Road and bus parking is available nearby at the King Street Wharf coach layover. Privately owned school buses are not permitted to use the layover area as this is not property owned by WILD LIFE Sydney Zoo.
  • Train - If you are travelling with your students by train, the closest train stations are either Town Hall or Wynyard, both a short 10 minute walk to the aquarium.


Arrival and entry

  • Please make sure that you arrive in time to enter the attraction within your chosen time slot. This is particularly important when we are operating under capacity restrictions to ensure our guests can all remain safe and socially distant. If you arrive outside your chosen time slot you risk not being admitted to the attraction if the next time slot is busy. 
  • Bathrooms are available in the foyer before you enter the zoo if your students wish to use them before you start your excursion.
  • If you have pre-purchased tickets online and have been issued barcoded tickets, these can be shown and scanned on entry to the attraction via a digital device or as a print out. If you have booked via phone or email with our education team your tickets can be collected from the admissions desk. Please have just one teacher approach the desk to avoid congestion in this area. 


 Recess and lunch

  • There are a number of public areas located within Darling Harbour around the attraction that are suitable for large groups to sit down and have lunch.
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Bookings and Enquiries


We offer 3 easy ways to book depending on your group requirements. For more details please visit our booking information page

If you have questions or wish to make a school excursion booking by phone please contact our education team on 1800-195-650 or email us at education@merlinentertainments.com.au

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School Excursions FAQ

There are currently two options teachers can choose to use when coming to an excursion to WILD LIFE Sydney Zoo. The options are: WILD Discovery tour - this is a 45 minute hands on style tour with your own education officer. This tour is an additional cost to your entry ticket OR self-guided tour using your own worksheets to guide the students around the zoo. 

On average a self-guided school excursion takes around 1.5 hours to see all areas in the attraction. This time can vary depending on how you plan your visit, which animal talks you want to see and if your students are completing worksheets.

We highly recommend when possible to break your large group into smaller groups of 10 with a leader and another teacher to help look after the group. This allows for spreading out your school so that not all the students are trying to see the same exhibit at the same time.

WILD LIFE Sydney Zoo is fully wheelchair accessible and has extensive wheelchair facilities throughout the attraction, including lifts and shallow ramped walkways. 

Wheelchairs are available for free hire from guest services on arrival. This is completed on a first come first serve basis. 
Please note: we require a form of photographic ID as a deposit which is returned upon return of the wheelchair.

If you have divided your students into smaller groups there are several areas in the zoo where we suggest you can all meet up as a whole group again. Kangaroo Walk-About and Koala Rooftop are great areas to regroup, take a break and mark the roll.

Our WILD Discovery tours are undertaken throughout the zoo, stopping at each exhibit for possible animal encounters and observation. On arrival to the zoo your education officer will meet you at admissions desk and take your first group to this area. 

Yes, due to limited space in the zoo we have a maximum class size of 120 students.

These classes run for approx. 45min in total. The session time that you can book for the class is 10am each day.

Buses can drop off and pick up students from the bus bays behind the aquarium on Wheat Road, Darling Harbour. Bus parking is available at the King Street Wharf Coach layover parking which is found off Lime Street for tourist buses only. Privately owned buses cannot use the layover. Please note that buses cannot pick up and drop off from this location.

To help you plan your excursion and prepare your risk assessment teachers can access a complementary ticket to WILD LIFE Sydney Zoo so you can visit ahead of bringing your students. This provides you with the opportunity to view the attraction and get familiar with the different exhibits, places to eat and what to see before you bring your students. To request your visit please go to our free teacher pre-visit page