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People & Communities

WLS Merlin Magic Wand

Merlin's Magic Wand

Through our 'Merlin’s Magic Wand' charity, we provide magical experiences for children facing serious illness, disability or adversity. Over ten years, we've issued over 600,000 attraction tickets and created over 40 Merlin 'Magic Spaces' to bring happiness to their world.

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Wherever possible we'll strive to create environments that are welcoming to guests and make our attractions more accessible. From changing facilities to quiet areas, accessibility will be integral to our operations and customer service.

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Merlin Every1 Logo


We want every single person within the Merlin community to feel like they can be their authentic selves regardless of age, gender, race, sexual preference or ability. In fact every1 matters at Merlin. Whether that be within our teams or the wider audience of our guests, stakeholders, shareholders and suppliers.

You may have noticed many staff around our attractions have added their pronouns to their name badge or email signature. For some people sharing pronouns can be scary, but by adding these words (they/them, she/her, he/him) we hope to create an open & safer environment for our team members, future team members and guests.

Merlin Equality Video
Merlin Welcome

Welcome Here

WILD LIFE Sydney Zoo is a safe place to visit and work for all people part of the LGBTI community.

The Welcome Here Project supports local business & organisations in Australia to create and promote environments that are visibly welcoming and inclusive of LGBTIQ people. 

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