Address: WILD LIFE Sydney Zoo

1-5 Wheat Road Darling Harbour

Sydney 2000

Getting Here
Contact Us



I'd like to receive updates from WildLife Sydney Zoo and other Merlin attractions.

Get closer with

Koala Encounters

Book Now

Koala Encounters

Get up close to our cute Koalas
Time: 11.00am - 4.45pm
Duration: 10 minutes approx.
Capacity: 5 people per encounter

Koala Encounters, on the beautiful open air rooftop area of WILD LIFE Sydney Zoo, invites you to meet and even get up close to our very cute koalas. You'll have the opportunity to get a photo with our furry friends which you can then take home to show your friends and family!

Koala Encounters is also the perfect place to stop for a coffee and snack and relax with the koalas.



More Info Less Info

Can I cuddle or pat a koala in Sydney?

Unfortunately, the answer is no. Since a change in the rules a few years ago, it's now against the regulations for members of the public to cuddle koalas in Sydney and the rest of NSW. No zoo or wildlife park in NSW is permitted to allow guests to cuddle koalas.

However, WILD LIFE Sydney Zoo offers guests the chance to get as close to koalas as possible, and because we have very strict rules about how often our individual animals are on display, guests can be absolutely certain that the koalas are not stressed by these up-close encounters. On the contrary - sometimes they don't even bat an eyelid! 

A unique photo opportunity

Enter the koala enclosure and get up close to our koalas for a unique photo opportunity. Plus, take home up to 3 printed photos (additional photos and digital copies also available for purchase).

Online Pricing

For just $25, you are allowed up to 4 people in the encounter and will receive 3 complimentary printed photos, plus the digital copies.

When purchasing admission tickets online, you will have the option to add a koala encounter to your purchase. 


Pricing at the attraction

  • $25 for up to 2 people
  • $5 for each additional person (max group size 5 people)
  • Additonal printed photo - $5 each
  • Digital photos - $10 for all photos

How about dining with our koalas?

For the ultimate koala experience, you can enjoy a hot, buffet breakfast with our koalas on our koala rooftop. Plus, receive a highlights tour of WILD LIFE Sydney Zoo and the opportunity to get up close to our koalas for a photo opportunity. 



Koala Encounter & Photo

Step into the koala enclosure


On the Day


For up to 4 People
  • Get up close to our very cute koalas
  • Includes a photo opportunity
  • Private session with a koala keeper inside the enclosure

Fully Flexible Ticket

No need to book a date or time



  • Flexible entry - visit any day in the next 12 months
  • Skip the queues with express mobile ticket entry
  • Free admission under age 4

Breakfast with the koalas

Includes admission and a Koala Encounter


Full Price


  • Includes entry to WILD LIFE Sydney Zoo and a Koala Encounter
  • Enjoy a hot buffet breakfast served on the koala rooftop daily
  • Free admission under age 4