Open from 9:30am daily. Upcoming Events

Koala Encounters

Get up close to our cuddly koalas

Koala Photos 

Our Animals Come First!

Please note that while we would love to let all of our guests pat a koala, this activity is not always possible. In the interests of animal welfare, and/or for operational reasons, we reserve the right to remove or alter activities, such as up-close encounters with our koalas, at any time without prior notice.

Koala Encounters

Koala Encounters, on the beautiful open air rooftop area of WILD LIFE Sydney Zoo, invites you to meet and even get up close to our cuddly koalas. Get a photo with a koala to take home and make your friends and family jealous.

Koala Encounters is also the perfect place to stop for a coffee and snack and relax with the koalas.

Can I cuddle or pat a koala in Sydney?

Since a change in the rules a few years ago, it's now against the regulations for members of the public to cuddle koalas in Sydney and the rest of NSW. No zoo or wildlife park in NSW is permitted to allow guests to cuddle koalas. However, WILD LIFE Sydney Zoo offers guests the chance to get as close to koalas as possible, and because we have very strict rules about how often our individual animals are on display, guests can be absolutely certain that the koalas are not stressed by these up-close encounters. On the contrary - sometimes they don't even bat an eyelid! 

Koala Photos:

Enter the koala enclosure and get up close to a koala and take home one 6x8 printed photo per full paying guest. You also get digital copies of your printed photo!

Pricing and purchasing online:

When you purchase your admission tickets online, you will have an option to select Koala Encounter's as an add on to your ticket. For a single booking of $20 - you are allowed up to 4 people in the encounter and receive 3 complimentary photos in 1 book per group. 

Pricing at the attraction:

  • $20: One person

  • $25: Two people

  • $30: Three people

  • $35: Four people

  • $40: Five people

  • $5 per extra printed photo

Or how about dining with our koalas?

For the ultimate koala experience, you can have breakfast with our koalas!

Guest Feedback Book
"I could spend countless hours here."
"Love the park and the general attractions of the park itself, it's very well done and I could spend countless hours here watching and enjoying the talks and shows."
Thomas Scott, Australia
Guest Feedback Book
"...we had a blast..."
"It was an amazing experience! My new husband and I came to Sydney for our honeymoon and we had a blast. We felt like two kids as we explored all the exciting areas and animals. We specifically enjoyed our experience at the Koala session at the roof top. "
Justine A, USA
Guest Feedback Book
"...very impressed..."
"Your staff are amazing! Friendly, knowledgeable and very helpful. I was very impressed with the exhibits and animals, but the staff really made the visit."
Maria A, Australia
Guest Feedback Book
"...every time it has been amazing!"
"Me and my boyfriend come every month at least and every time it has been amazing! All staff are very friendly and helpful and we love everything from the wombat to Rex the croc! Just can't wait to see Rex out of the water. Thank you for all the great times and memories! "
Adele A, England (living in Oz!)
Guest Feedback Book
"This is an amazing experience..."
"I have previously visited once before and found this visit to be even more interactive and enjoyable. Each time the staff have been friendly and very knowledegable. This is an amazing experience and one that the city is lucky to have."
Jessica B, Australia

11 Attraction
Annual Pass!

Visit us plus: SEA LIFE Sydney Aquarium, Madame Tussauds Sydney, Sydney Tower Eye & Manly SEA LIFE Sanctuary + 6 more attractions!

Adults $99/ Kids $69

12 months of fun for one low price!